Shipping costs and times for made to order products

Orders which only consist of products from our ‘Eco-friendly range’ and ‘Other Unique Gifts’ will ship from Galway, Ireland within 1-3 business days via An-Post. See individual products for rates.

Shipping

Products from our other ranges which are made to order will ship within 8-15 working days via registered post with tracking and signed-for delivery.

Orders shipping to the United States (excluding Puerto Rico), Canada, Australia and New Zealand will ship from our distribution center in Long Island City, New York.
Orders shipping to the rest of the world will ship from our distribution center in Eindhoven, Netherlands.
Any shipping and delivery dates given by us are only best estimates and we are not liable for any damage or cost caused by delay in shipping or delivery. Title and risk of loss is transferred to you upon transfer of the goods to the shipment carrier (FOB Shipping Point, EX Works).

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.

Returns & exchanges

I accept returns and exchanges

You must inform us, in writing, within 7 working days from the date on which you received your order. All items should be returned in their original packaging.
Dispatch items back within: 30 days of delivery. The goods are your responsibility until they arrive safely back with us, we recommend that you send them by registered post.

I don’t accept cancellations

But please contact me if you have any problems with your order.

The following items can’t be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:
• Custom or personalised orders
• Items on sale
Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

How is it made?

I design my jewellery with CAD software, the file is sent to my manufacturing partner (Shapeways) who 3D print it in wax. A mold is then created, and the item is cast in your chosen metal using the ancient lost wax technique. Polishing and post production is carried out to finish the piece.